Overview
We are seeking a highly technical Product Manager for our Fraud team to lead the development and evolution of our next-generation risk platform. This role requires a unique blend of technical depth, strategic thinking, and cross-functional leadership to drive fraud prevention initiatives that protect our customers while enabling business growth. You will work closely with engineering teams to build sophisticated fraud detection systems while collaborating with fraud operations leadership to develop data-driven strategies and own critical business metrics.
About Félix
At Félix, we are building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing users to send money home as easily as sending a text message. We leverage AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors. Our mission is to empower our customers with a bold, transparent, and high-performance culture that strives for sustainable value and meaningful impact.
Responsibilities
Define & Execute Risk & Fraud Product Strategy – Own the Risk Product roadmap for fraud detection, prevention, and other risk management capabilities.
Fraud Detection & Prevention – Build and enhance real-time fraud detection models, identity verification, and transaction monitoring systems.
Partner with engineering teams to design, build, and deploy advanced fraud detection and risk assessment systems.
Cross-Functional Collaboration – Work with Data Scientists, Risk Analysts, engineers, and other internal stakeholders to develop scalable solutions.
Optimize Customer Experience – Balance optimal customer experiences with effective risk mitigation strategies.
Data-Driven Decision Making – Own fraud metrics and work with Risk Data Analysts to review fraud trends, transaction data, and customer behavior to drive product improvements.
Stakeholder Management – Communicate risk, product strategies, and impact to executive leadership, legal teams, and external partners.
Requirements
5+ years of experience in product management, with a focus on risk, fraud, payments, or trust & safety in fintech, banking, or payments.
Deep understanding of fraud prevention techniques (e.g., device fingerprinting, behavioral analytics, transaction monitoring).
Experience working with machine learning models.
Ability to analyze fraud metrics, trends, and risk signals to drive product improvements.
Experience working with fraud & risk tools (e.g., Riskified, Sardine, etc).
Technical fluency – ability to work with engineering teams on API-based fraud prevention solutions.
Strong stakeholder management and communication skills, especially with legal, compliance, and exec teams.
Passion for fintech and digital finance innovation.
Advanced degree in Computer Science, Engineering, Data Science, or related technical field.
Equivalent competencies will be considered.
What We Offer
Competitive salary
Initial stock options grant
Annual performance bonus
Health, dental, and vision plans
Remote work environment, with offices in Miami and Mexico City and a hybrid option
Continuous learning opportunities
Unlimited PTO
Paid parental leave
Growth opportunities in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy covers all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
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