Account Manager Opportunity
We are seeking an experienced Account Manager to maintain and expand our presence in the Brazilian financial market. This role will start as part-time and has the potential to grow into a full-time position based on business needs and client expansion.
* Key Responsibilities:
Client Relationship Management Serve as the main point of contact for existing customers in Brazil Conduct regular calls with clients to facilitate effective communication Monitor client satisfaction and address concerns proactively to ensure loyalty New Business Development Build on the foundation established by the sales team to engage with identified prospects in Brazil's banking and finance sector Develop a strategic sales approach to introduce our offerings Emphasize competitive advantages Nurture relationships with potential clients and manage them through the sales pipeline Market Insight and Reporting Stay up-to-date on market trends, competitor activities, and regulatory developments in Brazil Provide regular reports to the global sales team on client activities and new business opportunities Share insights from the Brazilian market to influence broader company strategy
* Work Arrangement Initial Setup: Part-time (16–24 hours per week, 2–3 days). Focus will be divided between supporting existing clients and prospecting new clients Potential Transition: The role may evolve into full-time based on workload, client engagement, and success in new business acquisition
* Qualifications
Proven experience in account management within the financial technology sector Previous experience working in the Brazilian market is highly desirable Strong technical communication skills to liaise effectively between clients and internal teams Fluency in Portuguese and English Understanding of Brazilian business culture Ability to travel within Brazil for on-site client support Proactive, solution-oriented mindset with a focus on client satisfaction and growth
* Potential KPIs
Client satisfaction and retention rate Response time to client inquiries New business opportunities generated Revenue growth from the Brazilian market