Join to apply for the Senior IT Analyst - Workplace Engineer role at Hansen TechnologiesContinue with Google Continue with GoogleJoin to apply for the Senior IT Analyst - Workplace Engineer role at Hansen TechnologiesGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleContinue with Google Continue with GoogleJob DescriptionAbout The RoleExciting opportunity for an experienced Senior IT Analyst Workplace Engineer to join our IT services Corporate in Bethlehem. Take a key role in driving success as you design, implement, and support modern workplace solutions that enhance end-user productivity and collaboration.About YouYou’re someone who has:A customer-driven approachStrong problem-solving skillsExcellent communication abilitiesA proactive approach to identifying and resolving IT challengesProven ExperienceOn-site and remote IT SupportUser/device access management & security toolsMicrosoft Systems & Products; including but not limited to:WindowsMS 365 Admin CentreAzureEntra IDActive DirectorySharePointOneDriveSystems licenses; including, Microsoft, Adobe, etcPowerShellGroup PoliciesDHCPDNSTCP/IPBackup systemsAsset managementVendor ManagementKnowledge OfAtlassian; including, Jira, Confluence, TempoSCCM / MEMCMVDIs & VMsMacOS devices and systemsMobile devices; including, iOS and AndroidNice to haveSentinelOneZscalerBeyond TrustProofPointGlobal ProtectITSM | Ticketing systemsKey ResponsibilitiesThe Senior Workplace Engineer is responsible for working within Hansen’s IT Services department to:Provide quality support and services to internal and external business units and clientsEnsure smooth operation of Hansen’s IT systemsMinimise downtime and enhance productivity by delivering efficient and effective technical resolutions & solutions within agreed business SLAAssist end-users with IT-related problems by resolving technical issues through calls, emails, and correspondenceTroubleshoot hardware and software issuesMaintain security & network infrastructuresBe the 3 rd point of escalation, prior to escalation to:The Global Workplace ManagerOther Hansen IT & Business teamsService Provider(s)Benefits and PerksJoin us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.(The benefits and perks are subject to regional variation.)Company OverviewHansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 36 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.Contact UsIf you possess the desired skills and enthusiasm, please “Apply Now” via the link or visit our career page.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Visit our website at hansencx.com for more information.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Hansen Technologies by 2xGet notified about new Senior Information Technology Analyst jobs in Bethlehem, PA.Adjunct-Health Information Technology/Health AdministrationSenior Applications Business Systems Analyst - Manufacturing/MESBusiness Analyst (Accounting/Finance/Manufacturing)Allentown, PA$93,722.00-$131,211.005 months agoClinical/Revenue Application & Support ExpertClinical Development & Support ExpertIn New Tuscarora It Shows—Where Kindness Grows and Comfort Flows!Lehigh Valley BAS Journeyperson ElectricianAllentown, PA $125,000 - $140,000 1 week agoPLC Programmer (Quality Manufacturing IT)Phillipsburg, NJ $60,000 - $125,000 3 weeks agoBusiness Finance Analyst (Accounting/Finance/Manufacturing)Allentown, PA $95,330 - $127,103.33 1 month agoPLC Programmer (Quality Manufacturing IT)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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