Job Title: Technical Business Analyst - Database Specialist
Overview
TSYS is a global payments company that processes billions of card transactions annually. As we continue to grow, we are looking for a Technical Business Analyst with expertise in PL/SQL development and client-facing roles to join our team.
About the Role
The ideal candidate will establish strong relationships with clients, understand their business needs, and develop detailed technical specifications to meet those requirements. This includes identifying critical business impact issues, documenting client functionality, and participating in release management.
Key Responsibilities
* Develop and maintain long-term relationships with clients
* Evaluate client business requirements, estimate effort, and guide clients to utilize standard solutions
* Convert client business requirements into detailed technical specifications
* Identify critical business impact issues from Service Desk
* Maintain records of client functionality, environment, and documentation
* Participate in release management and payment audits
Minimum Qualifications
* Bachelor's degree in Information Technology or related field
* Solid experience in Oracle Database and PL/SQL development
* Previous experience consulting with clients to meet business needs
* Experience in requirements gathering, technical design, and presentation
* Advanced English language proficiency
Benefits
We offer a flexible work environment, opportunities for professional growth, and a chance to be part of a Fortune 500 company.
What We Offer
* Flexibility to work from home
* People-centered environment
* Opportunities to work with diverse teams across different countries
* Attractive salary and benefits package