Find a career that truly changes lives
About Jaumo
We're a fast-growing company dedicated to creating exciting opportunities for people to make new friends, find dates, and socialize. Our platform connects individuals and provides a dynamic user experience that encourages meaningful connections.
We're a distributed team of experts working remotely from around the world. Over the last decade, we've built a sustainable business in a competitive sector, with our apps downloaded over 100 million times worldwide.
Join us on our mission to humanize online socializing!
About the Role
We're seeking a highly energetic Community Manager to join our team. As an essential part of our organization, you'll be responsible for building and maintaining online communities in Brazil.
Your key responsibilities will include:
* Bootstrap and manage Jaumo online communities in Brazil
* Build and maintain a team of community moderators (volunteer) and build relationships with power users and influencers
* Assist other Community Managers and contribute to the growth of Jaumo Communities globally
* Monitor and report on feedback and online reviews
* Liaise with the Development and Product team to stay updated on new products and features
You'll work agile with a motivated and innovative lean team of experts to achieve outstanding results.
Requirements
To succeed in this role, you'll need:
* Proven work experience as a Community Manager (or similar role)
* Excellent written and verbal communication skills to engage with community members, stakeholders, and team members in a professional and approachable manner
* Active listening skills to understand and respond to community needs and feedback
* Empathy to build strong relationships with community members and resolve any conflicts that may arise
* Strong organizational skills to plan, coordinate, and execute community events and initiatives
* Ability to interpret app KPIs and online customer engagement metrics
* Self-motivated and comfortable working remotely with minimal direction
* Business-fluent English and Portuguese language skills
Benefits
We offer a unique work environment that values flexibility and autonomy:
* An outstanding work-life balance, allowing you to work whenever and wherever you want
* A competitive salary and generous vacation package
Our Hiring Process
Our hiring process consists of three stages, including an online test:
* Online test: approximately 60 minutes
* Initial Zoom call to get to know you better
We're looking forward to hearing from you!