At the core of our delivery services lies a dedicated team of operations specialists, playing a vital role in ensuring seamless execution.
As an integral part of this team, you will be responsible for monitoring ongoing deliveries and collaborating with drivers and shippers to resolve any issues or concerns.
Main Responsibilities:
* Deliver exceptional customer support through real-time communication channels.
* Work closely with drivers and shippers to address concerns and resolve issues promptly.
Key Requirements:
* Proficiency in English and strong analytical skills.
* Able to work flexibly within the Eastern US time zone.
* Experience in logistics, customer support, or related fields is highly valued.