Key Account Manager Job Opportunity
We are seeking a seasoned professional to join our team as a Key Account Manager in Brazil. This role will be responsible for maintaining and expanding our presence in the financial market.
About the Role:
* Key Responsibilities:
* Maintain and strengthen client relationships through regular communication and on-premise support.
* Expand market presence by engaging with identified financial institutions in Brazil.
Primary Objectives:
* Client Relationship Management: Serve as the main point of contact for existing clients in Brazil, conduct regular calls, and monitor client satisfaction.
* New Business Development: Engage with identified prospects in Brazil's banking and finance sector, develop strategic sales approaches, and nurture relationships.
* Market Insight and Reporting: Stay up-to-date on market trends, competitor activities, and regulatory developments in Brazil, providing regular reports to the global sales team.
Required Skills and Qualifications:
* Proven experience in account management within the financial technology sector.
* Previous experience working in the Brazilian market is highly desirable.
* Strong technical communication skills to liaise effectively between clients and internal teams.
* Fluency in Portuguese and English, understanding of Brazilian business culture.
Potential KPIs:
* Client satisfaction and retention rate.
* Response time to client inquiries.
* New business opportunities generated.
* Revenue growth from the Brazilian market.