IT Infrastructure Specialist
We are seeking an experienced IT infrastructure specialist to join our team.
About the Role:
As a proactive and self-driven professional, you will design, implement, and support complex IT systems for enterprise clients. You will work hands-on with modern infrastructure technologies, collaborate with internal engineering teams, and provide expert guidance to help organizations optimize their IT environments.
Main Responsibilities:
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Consult with clients on integrating new technologies into existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and documentation.
* Track time against project agreements to ensure service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Requirements:
* 3–4 years of experience in IT infrastructure management in enterprise or managed service environments.
* Hands-on experience with Microsoft 365.
* Strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* Solid understanding of Windows Server and desktop operating systems.
* Proven ability to develop and maintain detailed systems documentation.
* Familiarity with change management, product lifecycles, and client service best practices.
Benefits:
* Certification and skills training opportunities.
* Ongoing support for career growth and development.