Descrição da vaga
Develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of a Customer Account(s). Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.
SCOPE OF POSITION
To create a unique Expeditors customer experience through total ownership of and accountability to:
* Understand global customers' profile, needs and expectations.
* Retain existing business and continuous pursuit of global business development.
* Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide
REPORTING STRUCTURE
Customer Retention and Development Manager
Qualificações
* University or equivalent business qualifications
* Minimum 2 years Expeditors or industry experience (freight forwarding)
* Proficient in MS Office and CRM software
* Strong presentation skills
* Strong analytical skills
* Ability to perform and meet KPI requirements
* Proven problem solving and interpersonal skills
* Charismatic with an ability to connect
* Proficient in Portuguese and English language
* Knowledge in Microsoft Power BI is desirable
* Valid Driver License is desirable
Informações adicionais
Expeditors offers excellent benefits:
* Paid Vacation, Holiday, Sick Time
* Health Plan: Medical
* Life Insurance
* Employee Stock Purchase Plan
* Training and Personnel Development Program
* Growth opportunities within the company
* Employee Referral Program Bonus