About the Role
As a Community Manager, you will be responsible for leading daily interactions with our online community, primarily on Reddit and Discord. This includes starting conversations, replying thoughtfully, maintaining guidelines, and nurturing a welcoming environment.
Key Responsibilities:
* Community Leadership: Lead daily interactions on Reddit and Discord to foster engagement and community growth.
* Engagement Initiatives: Organize recurring events such as AMAs, Q&As, user features, and community challenges to boost engagement and community spirit.
* Community Insights: Identify user sentiment trends, gather feedback, and proactively share actionable insights with Product, Support, and Marketing teams.
* Moderation & Empathy: Uphold community standards by moderating conversations, removing spam, managing conflict, and resolving situations with empathy.
* Metrics & Growth: Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
Requirements
* At least 1–2 years of experience managing or moderating active communities (Reddit, Discord, X, or forums).
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
* Fluent in English (written & spoken).
Benefits
* Flexible vacation policy as long as responsibilities and goals are consistently met.
* Opportunity to share directly in our growth through stock options.
* Mentorship, autonomy, and direct impact in a high-growth startup.