Key Account Manager Role
This position is ideal for a results-driven professional with excellent communication and negotiation skills. The successful candidate will be responsible for building strong relationships with clients, optimizing inventory and rates, and executing expansion plans for assigned markets.
* Develop strategic partnerships with hotels to drive business growth.
* Analyze demand data and booking patterns to inform product offerings and sales strategies.
* Negotiate contracts with hotels to maximize conversion rates and competitiveness.
* Provide expert advice on online marketing and direct sales to optimize revenue streams.
Requirements
To succeed in this role, you should have:
* A minimum of 2-3 years of experience in a related field.
* An education in tourism or a related field.
* Excellent customer service and negotiation skills.
* An advanced level of English proficiency.
We offer a dynamic work environment and opportunities for career growth.
The main objective of this position is to define goals, manage and acquire a client portfolio, and execute the expansion plan for the assigned market.
Your main responsibilities will be:
* Building strong business relationships with hotels in your portfolio.
* Optimizing inventory, availability, and competitiveness of rates offered through the Reservations Center.
* Negotiating conditions to maximize conversion and ensure the highest competitiveness index for assigned hotels.
* Analyzing demand data and booking patterns using internal tools to align contracted products with demand from our agency network.
* Advising on online marketing and direct sales.
* Identifying business opportunities in terms of new products, offers, or other services in coordination with the department head and the Business Acceleration area.
What You Will Shine In This Position If You Have
You will shine in this position if you have:
* A minimum of 2–3 years of experience.
* Education in tourism or a related field.
* Customer orientation.
* Negotiation skills.
* Advanced level of English.