IT Support Specialist
We are seeking a skilled IT support specialist to provide technical assistance and troubleshooting services for our clients.
Main Responsibilities:
* Deliver first- and second-line support via email, phone, or remote tools.
* Analyze and resolve issues with software applications such as Office 365, Salesforce, Slack, and other business platforms.
* Track and manage incidents and service requests across various systems.
Candidate Requirements:
* Fluency in English (written and verbal).
* 2+ years of experience in an IT environment.
* Hands-on experience with ticketing platforms like Salesforce.
What We Offer:
A competitive salary range, opportunities for professional growth, and a dynamic work environment.