Job Title: Key Account Strategist
This role will require the candidate to analyze complex customer requests, manage global support queues and provide exceptional service.
Key Responsibilities:
* Troubleshoot and resolve high-priority customer issues in a timely manner.
* Manage multiple support tickets simultaneously ensuring seamless customer experience.
As a key member of the team, you will be responsible for collaborating with cross-functional teams to ensure seamless delivery of services.
Requirements:
* Bachelor's degree in Business Administration or related field.
* Minimum 5 years of experience in customer-facing roles.
The ideal candidate will possess excellent communication skills, strong analytical abilities, and a proven track record of delivering results.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from diverse candidates.