IT Support Specialist
As a key member of our technical team, you will be responsible for providing top-notch IT support to our employees. Your primary focus will be on troubleshooting and resolving technical issues related to hardware, software, systems, and networks.
We are seeking an experienced IT professional with a strong background in systems administration, network management, and help desk operations. You should have excellent communication skills, both written and verbal, to effectively interact with non-technical staff members.
* Technical Requirements:
* Proven experience in IT support, systems administration, or similar roles in fast-paced environments.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365).
* Strong troubleshooting and diagnostic skills to solve problems independently and communicate solutions clearly.
* Experience with endpoint management, SaaS administration, automation tools, and cybersecurity best practices.
* Excellent interpersonal and communication skills to train and support non-technical users.
* Bachelor's degree in Information Technology, Computer Science, or related fields (or equivalent experience/certifications).
This is a challenging yet rewarding role that requires a high level of technical expertise and effective communication skills. If you have what it takes to join our dynamic team, we encourage you to apply for this exciting opportunity.