Ready to shape the future of work?
At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.Com and on LinkedIn, X, YouTube, and Facebook.
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Responsibilities
Master Data Operations
* Manage day‐to‐day master data operations, ensuring timely and accurate execution of assigned tasks.
* Maintain vendor, material, and service master records (creation, updates, modifications, deletions) in alignment with SLA requirements across multiple regions.
* Perform data cleaning, enrichment, and standardization activities to improve overall data quality.
Governance & Compliance
* Ensure compliance with global governance requirements and internal sourcing policies, including ethics, environmental stewardship, social responsibility, localization, and health & safety standards.
* Collaborate with internal and external audit teams, preparing documentation, evidence, and supporting materials to address findings and implement recommended actions.
Vendor Management
* Drive centralized vendor management by maintaining accurate records, consistent classification, and risk validation.
* Establish and monitor vendor accounts, including non‐preferred vendor listings, to ensure compliance and sustainability reporting.
* Provide ongoing maintenance and enrichment of vendor data to support continuous improvement.
Continuous Improvement & Systems Support
Track, measure, and implement continuous improvement initiatives related to master data processes.
* Coordinate with UAT teams to support testing, validation, and deployment of system or process changes.
* Prepare operational and analytical reports, and support automation of recurring tasks.
Stakeholder Engagement
* Respond to client and supplier queries, providing timely and effective resolutions within stipulated timeframes.
* Partner with cross‐functional teams to ensure smooth delivery of master data services and alignment with business needs.
Qualifications we seek in you!
Minimum Qualifications
* Bachelor's degree in information systems, Computer Science, Data Analytics, or a related field
* 5+ years of experience in Supply Chain Master Data Management & planning, ensuring accuracy, consistency, and strategic alignment of material, service, & vendor master records
* Strong knowledge of data governance and data quality practices, including cleansing and standardization in large‐scale ERP environments.
* Industry experience in mining, manufacturing, or heavy industry preferred.
* Expertise in material and vendor master data, with familiarity in MDM tools (e.G., SAP MDG, Informatica).
* Comprehensive understanding of procurement and supply chain processes, with emphasis on master data governance.
Technical / Functional Competencies
* Proficiency in SAP MM, Excel, & data analysis tools
* Knowledge of UNSPSC, ISO standards, and material classification systems
* Hands‐on experience with ERP systems (e.G., SAP, Oracle), including workflow processes
* Strong written, verbal, and presentation skills, with proficiency in Microsoft Office Suite.
* Familiarity with BI tools (Power BI, Tableau) is an advantage.
* Understanding of governance methodologies to ensure accuracy, consistency, and resilience across material, service, and vendor records.
General Competencies
* Strong customer service orientation and stakeholder‐management skills
* Effective time management and ability to anticipate needs and drive outcomes
* Advanced troubleshooting skills to resolve complex data or process issues
* Critical thinking and analytical acumen for root‐cause analysis and continuous improvement
* Self‐starter with a proactive, "can‐do" attitude, adaptable to evolving business needs.
Why join Genpact?
- Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
- Make an impact – Drive change for global enterprises and solve business challenges that matter
- Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.