Your skills18 months of IT experience (or equivalent)Ability to build relationshipsExcellent time management skillExperience in OS, Apps and H/W installation and troubleshooting depending on project productsCertifications that demonstrate competency in enterprise IT (A+, etc.) are a plus2+ years of experience as a Deskside Support TechnicianAbility to handle tickets and service requests with professionalism and efficiencyYour tasksProvide day to day local/remote desktop supportHandle inbound calls and answer questionsTroubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing systemBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.Seniority levelEntry levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesIT Services and IT ConsultingTECNICO (A) DE SUPORTE II (SOBRADINHO DF)Get notified about new Information Technology Technician jobs in Federal District, Brazil.
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