Be part of a global leader transforming the mining industry through sustainability and innovation.
Work in a strategic customer-facing role with high visibility across South America.
Grow your career within an international environment with strong development and mobility opportunities.
About FLS
FLS is a global leader in engineering solutions for the mining industry delivering high-performance equipment, innovative technologies and world‑class services that drive productivity, safety and sustainability. With more than 140 years of experience and operations in over 60 countries we partner with customers to create efficient, responsible and future‑ready mining operations.
Our MissionZero strategy reflects our commitment to reducing emissions, increasing energy efficiency and transforming the mining sector through sustainable innovation.
Role Summary
The Contract Analyst is responsible for managing customer orders and contract execution for our operations in Votorantim. This role ensures full alignment on scope, timelines, cost structure, taxes, risks, compliance and margins. Acting as the key point of contact the Contract Analyst coordinates cross‑functional teams, maintains accurate ERP information, manages deviations and ensures proactive communication with customers.
This position is critical to strengthening customer satisfaction, operational performance and FLSs strategic presence in the Brazilian market.
Key Responsibilities
Order & Contract Management
Review and validate all information received at the start of each order including scope, objectives, risk assessment, timelines, taxes and committed costs.
Define clear expectations to anticipate deviations early and ensure structured execution.
Prepare execution plans, key milestones, deliverables and identify required internal resources.
Activate internal processes with relevant departments and lead start‑up / kick‑off meetings.
Create, communicate and track action plans to address deviations in delivery time or margin performance.
ERP Reporting & Execution Control
Maintain up‑to‑date order and financial status in the ERP for accurate visibility across the organization.
Ensure correct order closing including verification of final margins and communication of major variances.
Provide timely and accurate status reports to each customer in the assigned portfolio.
Support administrative tasks related to overdue debt collection and customer follow‑up.
Customer Coordination & Continuous Improvement
Monitor and report deviations in KPI performance for each customer.
Lead periodic meetings with customers to present order status, highlight risks and propose process improvements.
Identify opportunities to optimize processes and enhance productivity and efficiency.
Support onboarding and training of new team members.
Qualifications & Experience
Bachelor's degree in Engineering, Business Administration, Technical Sales, Commercial Engineering or a related field.
Minimum of 3 years experience in sales support, customer service, contract management, order handling or similar roles.
Advanced English level.
Strong proficiency in Microsoft Office.
Working knowledge or hands‑on experience with Power BI (preferred).
Knowledge of Brazilian tax regulations (highly desirable).
Previous experience in industrial mining or capital equipment companies is an asset.
Behavioural Skills
Strong customer orientation and relationship‑building abilities.
Clear and effective communication with diverse stakeholders.
Exceptional organizational skills and attention to detail.
Analytical mindset with the ability to assess risks and solve problems proactively.
Sense of urgency, ownership and accountability.
Team‑oriented, collaborative and eager to learn.
What We Offer
Competitive benefits package including medical, dental, disability, life insurance and voluntary insurance options.
Access to a Flexible Benefits Plan.
An annual performance bonus.
A diverse and inclusive work environment with equal opportunities for all.
A global network of colleagues offering continuous support, learning and career growth.
The opportunity to work with cutting‑edge technology and contribute to a more sustainable mining industry.
Equal Opportunity Statement
As an equal opportunity employer FLSmidth promotes diversity and equality by fostering an inclusive environment. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are the stronger our team is.
In our commitment to equal opportunity and eliminating bias we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children and photographs from your application materials.
FLS is the leading supplier of engineering equipment and service solutions to customers in the mining industry.
Employment Type: Full‑Time
Experience: years
Vacancy: 1
Key Skills
IVR
SOAP
Avaya
Solaris
Cost Accounting Standards
Database Design
Hibernate
ITIL
Weblogic
Express.js
Contracts
ASP
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