Delivery Lead - Financial Services Expertise Required
We are seeking an experienced professional to fill the role of Delivery Lead, focusing on the day-to-day operation of our Open Banking SaaS solution. The ideal candidate will have extensive knowledge of AWS cloud environments and FDX/REST APIs.
The selected individual will be responsible for:
* Managing platform performance and ensuring seamless customer experiences
* Developing and maintaining relationships with key stakeholders, including senior client management
* Providing technical expertise on Open Banking workflows and best practices
* Collaborating with development teams to address customer issues and improve platform performance
To succeed in this role, candidates must possess:
* At least 7 years of experience in supporting production environments in financial services institutions
* 2+ years of experience working with AWS cloud environments
* Strong understanding of FDX/REST APIs, data sharing, and consent workflows
* Prior experience leading support teams or similar roles