Anunciada dia 15 dezembro
Descrição
Job Description:
Skillfully combine customer success expertise with business development activities to drive growth, retention and cross-sell within existing accounts. Foster strong relationships across multiple levels within client organizations.
* Customer Success & Engagement
* Deliver onboarding and enablement sessions for users.
* Guide customers in realizing the full value of solutions.
* Business Development
* Identify opportunities to grow and retain within existing accounts.
* Develop a pipeline of new business opportunities in assigned territories.
* Conduct prospecting activities through calls, emails and presentations.
* Strategic Communication
* Present compelling messaging to build awareness of solutions.
* Support marketing activities like workshops, seminars and industry events.
* Represent at conferences and trade shows as agreed.
* Reporting & Documentation
* Maintain accurate records of activities and opportunities in CRM.
* Provide regular progress updates on engagement metrics and deliverables.
* Be part of a dynamic team driving customer success.
* Grow professionally in a challenging role.
We're looking for a dedicated professional who can thrive in this exciting opportunity. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.