Job Description:
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* We seek an experienced IT Service Management professional to lead the development and enhancement of our ServiceNow platform.
* The successful candidate will be responsible for designing, developing, and implementing complex IT service management solutions using ServiceNow.
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Key Responsibilities:
* Design and develop integrated ServiceNow applications and modules that meet business needs.
* Configure and customize ServiceNow applications and modules to optimize their functionality.
* Develop and implement automated test frameworks to validate core ServiceNow functionalities.
* Maintain documentation for development and configuration activities.
* Troubleshoot and resolve ServiceNow platform issues.