We are a leading technology company with over 227,000 professionals across 60 countries.
Our diverse team drives progress through industry-leading capabilities focused on Digital, Engineering and Cloud.
We strive to empower each of our professionals to achieve their best, while also helping them find daily inspiration and become the best version of themselves.
Join us in advancing the world of technology through innovation and creativity as we look for a highly talented and self-motivated individual to collaborate with our team.
Key Responsibilities:
* Gather and document business requirements by engaging with stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Map, analyze, and optimize business processes identifying gaps and opportunities for improvement using Salesforce functionalities.
* Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Requirements:
* In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Benefits:
* Opportunities for growth and development
* Collaborative and dynamic work environment
* Competitive compensation and benefits package
Preferred Qualifications:
* Bachelor's degree in Computer Science or related field
* 2+ years experience in Salesforce implementation
* Strong analytical and problem-solving skills