Remote Job Description
This role involves developing strong relationships with partners to position Wialon as a reliable provider.
The ideal candidate will have excellent communication skills, be able to analyze information, and draw conclusions from it.
A bachelor's degree and experience in sales or customer service roles in the IT sphere are required.
Proficiency in English, Portuguese, and Spanish is essential, with recorded public speaking experience being a plus.
This position requires high productivity and time-management skills in a saturated work environment.
Responsibilities
* Partner Relationship Management
o Foster strong, long-term relationships with partners via personal and online meetings.
o Participate in industry-related expos and events.
o Conduct regular communication sessions with partners to provide updates, address concerns, and strengthen collaboration.
o Assist in resolving partner concerns and mitigating dissatisfaction.
* Partner Onboarding
o Lead the onboarding process for new partners, ensuring a smooth start within the Wialon ecosystem.
* Collaboration & Business Development
o Develop a deep understanding of partners' businesses, market specifics, and unique needs.
o Support partners in migrating their customers to Wialon, ensuring smooth transitions.
o Monitor partners' business success, identifying challenges and opportunities for growth.
* Collaboration & Data Management
o Keep CRM data accurate and up to date.
Requirements
* Bachelor degree.
* Experience in sales or customer service roles in IT sphere.
* Full professional proficiency in English, Portuguese and Spanish at a working fluent level.
* Recorded public speaking experience would be considered as a big plus.
* Excellent memory, developed logical thinking, the ability to analyze information and draw conclusions from it.
* Time-management skills in saturated work environment.
* High productivity and speed of work.
We Offer
* International team environment.
* Health insurance – available after the probation period.
* Corporate and individual professional training – available after the probation period.
* Paid medical leave – 100% pay for the first 10 working days.
* Sick leave – 5 paid days annually, available from the first day.
* Tech equipment rent reimbursement.
* Parental and baby bonding leave.
* Family days and gifts.
* Company swag store.
This is a remote position with occasional traveling.
We Collaborate Via Deel.com
You'll need to have an open individual entrepreneur status in your country of residence.
We do not accept (sociedade empresaria limitada).