The role of a Senior IT Service Delivery Manager involves overseeing the delivery of IT services to ensure alignment with business objectives.
Key Responsibilities:
* Service Delivery Management
* Stakeholder Engagement
* Continuous Improvement
* Project Management
* Vendor Management
* Performance Monitoring
* Reporting
As an experienced professional in the agri-business sector, specifically in juice production and distribution, you will have extensive knowledge of the industry and its challenges. Your role will involve collaborating with business units to understand their needs and ensure IT services align with business objectives. This may involve identifying opportunities for process improvements and implementing changes to enhance service delivery.
About the Job:
This is a senior leadership role that requires strong strategic thinking, effective communication skills, and a proven track record in managing IT service delivery in a complex, multinational environment. As a key member of our team, you will be responsible for leading and managing IT projects from inception to completion, ensuring they are delivered on time, within scope, and within budget.