IT Support Specialist 2-3 month long - Remote - Latin America
Join our talent network as an IT Support Specialist. This temporary role lasts 2–3 months and is fully remote, serving Latin American candidates with projects for U.S. clients.
About FullStack
FullStack is a transparent IT talent network that connects skilled professionals with top global companies and Silicon Valley startups for remote, on‑demand projects. We build a trusted, high‑performance community where talent can thrive in a positive, respectful, and supportive environment. By prioritizing transparency, fairness, and professional growth, we empower engineers to deliver their best work while collaborating with innovative teams worldwide.
Key Highlights
Life‑changing opportunities for software professionals across the Americas
Enhancing highly‑skilled development teams of hundreds of the world’s greatest companies
4.2‑star rating on Glassdoor
Client Net Promoter Score of 68—twice the industry average
The Opportunity
You’ll integrate directly into our client's team and work alongside their existing designers and engineers on a daily basis.
What We're Looking For
3+ years of professional IT support experience in a corporate or managed services environment
Advanced English proficiency
Successful completion of a four‑year college degree
Hands‑on experience with Microsoft Intune, endpoint configuration, device compliance, and Windows 10/11 management
Experience supporting identity and authentication workflows via Entra ID (Azure AD)
Hands‑on experience with Citrix VDI (Workspace, Virtual Apps and Desktops) in production environments
Proficient with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive)
Solid understanding of networking fundamentals (DNS, VPN, IP configuration)
Skilled at troubleshooting hardware and software issues in fast‑paced end‑user environments
Track record of documenting processes, asset data, and technical resolutions with precision
Experience handling user onboarding/off‑boarding workflows, including account provisioning and hardware preparation
Comfortable using ITSM tools such as Jira Service Management
Ability to work through new and difficult issues and to elevate complex cases when necessary
Forensic attention to detail
Positive mindset and can‑do attitude
Meaningful experience working on large, complex systems
Extreme ownership of work; daily performance to agreed expectations
Alignment with FullStack client goals and commitment delivery
Consistent 40‑hour work week
What We Offer
Competitive pay
100 % remote work
Opportunities to work with leading startups and Fortune 500 companies
Continuing education opportunities
Career growth and expansion potential
Our talent network welcomes individuals of all races, religions, genders, sexual orientations, national origins, abilities, and experiences. We focus on connecting talent with projects based on qualifications, ensuring a fair and transparent process that values diverse perspectives and global collaboration.
Easily check our Applicants Privacy Notice for more information.
Seniority Level
Associate
Employment Type
Full-time
Job Function
Information Technology
Industries
IT Services and IT Consulting, Computer and Network Security, Information Services
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