Senior Developer with primary focus on Spyglass Event Configuration Management
Responsibilities
* Design and implement Event Correlation Rules within Spyglass to aggregate disparate logs and metrics into meaningful business events;
* Configure Event Policies Suppression Rules and Deduplication logic to reduce alert fatigue for L1/L2 support teams
* Build and maintain Spyglass Dashboards that provide real time visibility into the health of the FMCG application landscape
* Experience Engineering Mobile and Emerging Tech
* Integrate Spyglass with diverse data sources Azure Monitor GCP Cloud Logging AWS CloudWatch and ELKFalcon LogScale
* Manage the lifecycle of an event from ingestion and normalization to correlation alerting and archival
* Proactive Monitoring SRE Integration
* Develop Thresholdbased and Anomaly detection alerts to identify performance degradation before it impacts the consumer experience
* Implement Service Level Objective SLO monitoring within Spyglass to track the reliability of critical business paths, eg OrdertoCash, Checkout flows
* Automate the creation of incidents in ITSM tools, eg ServiceNow, based on Spyglass event triggers
* Build Situation Rooms or high level executive views within Spyglass for major promotional events or seasonal peaks
* Ensure seamless event ingestion from hyperscaler hosted microservices AKSGKE and serverless functions
* Support the monitoring of Integration Platforms Boomi APIM by capturing and correlating middleware execution events
* Collaborate with the Cloud Infrastructure team to monitor network latency and connectivity events across the global AzureGCP backbone
Senior Developer Specifics
* Lead the architectural design of the Global Event Management Strategy
* Define enterprise standards for event metadata severity levels and correlation patterns
* Mentor junior developers in eventdriven observability and AIOps principles
* Conduct PostMortem analysis of major incidents to refine Spyglass correlation rules and prevent recurrence
Must have
* Spyglass Event Management Expert level, proficiency in Spyglass configuration rule writing and dashboarding
* Event Correlation Deep understanding of event patterns deduplication and suppression logic
* Observability Integration Hands on experience connecting Spyglass to Azure Monitor, GCP Stackdriver or ELK
* ITSM Integration
* Proven experience integrating event platforms with ServiceNow or similar tools
* Data Normalization, Ability to parse and normalize logs events from heterogeneous sources JSON, XML, Syslog