Role:Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.ResponsibilitiesProvide technical support onsite to our clients at their locationDiagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripheralsInstall, configure, and maintain hardware and software systemsParticipate in project rollouts and deploymentsMaintain accurate records of repairs, inventory, and equipmentCommunicate effectively with clients, team members, and managementRequirements:2+ years of experience as a Desktop TechnicianTechnical certifications such as A+ or Network+ are preferredFamiliarity with Windows OS, Mac OS, and various software applicationsKnowledge of TCP/IP and networking protocolsExcellent communication and customer service skillsAbility to work independently and as part of a teamFlexibility to work outside of normal business hours, as neededFull-time role in Brazil. Gross monthly salary approx. BRL $5,500– $7,000 Paid monthly.Benefits:Buddy programInternal career development programInternational job opportunitiesOnboarding programUnlimited employment contractBe part of Us:Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.