**Job Summary**
- This role is responsible for scoping and defining the technical design, driving execution and delivery of a software feature, solution, or product. The role serves as the bridge between cross-functional teams including marketing, design, and R&D. The role refines the requirements and distributes work into logical customer valued deliverables, and opportunistically identifies synergies with organization's existing systems.
**Responsibilities**
- Supports execution of multiple technical projects or programs in support of the continuing evolution of the organization's software products.
- Leads end-to-end project or program lifecycles, from initiation to completion, while ensuring adherence to timelines, scope, and budget.
- Defines project scope, objectives, and success criteria in collaboration with stakeholders.
- Develops project plans, schedules, and milestones to track progress and ensure timely delivery.
- Performs program analysis, manages risk, identifies and influences necessary course corrections, and communicates program status and activities across multiple levels of management.
- Continuously assesses and improves the processes that comprise the software development lifecycle.
- Manages risks and resolves issues that affect release, scope, schedule, and quality.
- Defines and tracks key metrics and performance indicators and drives cross-functional execution of program deliverables.
- Leads post-project evaluations to identify lessons learned and areas for enhancement.
- Provides oversight and planning to design and planning implementation, including strategies, processes, and resources.
**Education & Experience Recommended**
- Four-year or Graduate Degree in Computer Science, Information Technology, Business Management, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 4-7 years of work experience, preferably in program/project management, scrum master, professional technology organization, or a related field or an advanced degree with 3-5 years of work experience.
**Preferred Certifications**
- Program Management Professional, or
- Scrum Master Professional
**Knowledge & Skills**
- Software Product Development related
- Requirements Gathering
- New Product Development
- System Design
- Data Analysis (to drive data-driven decisions)
- Automation
- Change Management
- Continuous Improvement Process
- Agile related: Agile Principles, Kanban Principles, Lean Manufacturing, Scrum, Sprint Planning
- Project/Program Management related
- Scope Management (+ Dependencies)
- Schedule Management (+ Milestones and Roadmap)
- Project Planning/Charter, Execution (+ Tracking) and Closure
- Stakeholder management
- Risk management
- Communication Management
- Cost Management
- Benefit Management
- Integration Management
- JIRA
- Confluence
- Azure DevOps
**Cross-Org Skills**
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
**Impact & Scope**
- Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.
**Complexity**
- Responds to moderately complex issues within established guidelines.
**Disclaimer