Project Description:The Anaplan Technical Lead is an experienced multi-skilled professional with hands-on experience in Anaplan model development/Support experience. He/she is a good team player who is part of a team responsible for delivering end-to-end application development and Operations Support.Responsibilities:• Troubleshoot and provide solutions, Root Cause Analysis for incidents raised by business users/L1 team.• Troubleshoot issues related to application access, process, scripts, etc.• Handles Anaplan planned downtimes individually.• In case of incident with a product quality issue, ensure PR is created and tagged against the incident before closing it.• Perform UAT testing for projects owned by operations like new market adoption, simple logic change, etc.• Prepare, present changes in change advisory board and own production implementation.• Coordinate and manage discussions with other support teams and business users.• Effectively communicate with stakeholders and business users.• Think creatively to solve the user problem with a holistic and simple solution.• Drive best practices within teams with respect to operations standards and guidelines.• Ability to learn and adapt to new frameworks/technologies.Mandatory Skills Description:• Should have strong knowledge of Anaplan Connect, ALM Sync, NUX and Cloudworks.• Anaplan Professional Model Builder / Professional Solution Architect Certified.• Should have strong knowledge of troubleshooting and resolving incidents raised by business users and L1 Support.• Good knowledge of troubleshooting and fixing job execution failures.• Ability to analyse /root cause the PRs created for the Anaplan support models.• Prior work experience in Anaplan Support projects.Availability to work in US Central TimeAvailability to regularly travel to St. Louis• Good communication skills.Nice-to-Have Skills Description:• Basic knowledge of Cloud Services• Knowledge in SRE, ITIL, AgileOps• Able to work independently and interact with the business community, L3 team to come up with solutions.• Knowledge of testing tools like Playwright / Selenium.