Amazon Transportation Services is looking for a Regional Operations Linehaul Manager to join our ATS Middle Mile Ground Brazil team. This is a senior, high-complexity position that requires experienced leadership to manage middle mile linehaul operations across Southeast region. In this role, you will lead and optimize linehaul operations at a regional level, ensuring operational excellence across the full middle mile transportation process. Unlike a single-carrier or station-focused role, this position is cross-functional and regional — you will work across all carriers and programs in your region, acting as the bridge between central strategy and local execution. You will be part of a highly collaborative, dynamic, and innovative environment where ideas are valued and experimentation is encouraged. We are looking for professionals with a strong track record of operational excellence and customer focus, who thrive in fast-moving, ambiguous environments and are ready to lead through complexity and constant change. If you enjoy challenges and are ready to deliver results in an environment that combines the energy of a start-up with the scale of a global company, we want to meet you. Key job responsibilities Regional Operations & Performance Management • Lead regional linehaul operations cross-functionally across all carriers and programs in the region • Manage performance of multiple carriers, ensuring achievement of OTP (On-Time Pickup) and OTA (On-Time Arrival) targets • Conduct daily and weekly operational reviews, leading calls with operational teams and developing action plans for continuous improvement • Perform Gemba walks and on-road monitoring to identify process gaps and implement corrective actions • Communicate daily metrics and report exceptions to other operational departments Carrier Management & Development • Coordinate onboarding, training and ramp-up of new carriers in the region, including supporting on-site audits • Implement and scale the Amazon Excellence Program with regional carriers • Develop strategic relationships with carriers, serving as primary point of contact for performance and problem resolution regionally/locally Operational Excellence & Cost Management • Drive continuous improvement initiatives using Lean and Kaizen methodologies • Identify optimization opportunities and implement solutions to improve operational efficiency • Contribute to cost reduction initiatives through identification of regional optimization opportunities • Support regional implementation of network optimization and routing efficiency initiatives Collaboration & Leadership • Collaborate with central and represent regional operations in business reviews, act as bridge between central strategy and regional execution • Serve as voice of carriers within regional operations - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience working in supply chain, transportation, project management or management consulting - Experience in communication and presentation skills, both written and verbal in Portuguese & English - Experience in managing managers - Bachelor's degree - Experience with performance metrics and process improvement and Lean techniques Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.