We are seeking a skilled IT Specialist to install, configure, and maintain computer hardware, software, systems, and networks for our employees.
Responsibilities will include serving as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
The ideal candidate will have proven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment.
Key skills and qualifications include:
* A working level of spoken and written English
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365)
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly
* Experience with endpoint management, SaaS administration, and automation tools
* Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response
* Excellent interpersonal and communication skills; ability to train and support non-technical users
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications)
Additionally, the selected candidate will be responsible for managing user accounts, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms. They will also support the deployment and integration of new productivity and collaboration tools, monitor and maintain endpoint security, and assist with cloud infrastructure management, data backup, and disaster recovery planning.
This is an exciting opportunity for a motivated IT professional to work on a variety of projects and contribute to the success of our organization.