About the Role
This is a full-time remote position that requires fluency in English. As an Account Manager, you will be responsible for ensuring the seamless execution and success of marketing campaigns.
Key Responsibilities:
* Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio Growth: Work on creating good relationships with clients to grow their portfolio with us via upsells.
* Client Retention: Ensure client satisfaction so they continue working with us.
The Ideal Candidate Should Have:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
About Us
We are a digital marketing agency offering white-label solutions to partners in the US market. Our growth strategy involves providing exceptional results and successful partnerships. We work in over 70 niches, promoting a collaborative and dynamic environment focused on teamwork and results.
At our company, we value people above everything else. We believe that a happy and motivated team is the key to delivering high-performance results. Our culture is guided by the principle "Work Smart and Be Nice" — combining intelligence in work with kindness in relations, creating an environment where freedom and responsibility go hand-in-hand to drive professional and personal development.