Key Account Development Position
This role involves managing and growing existing customer relationships to drive revenue growth and improve customer satisfaction.
The successful candidate will develop and execute account plans, ensuring alignment with business objectives.
Strong relationship-building skills are essential for success in this position, as well as the ability to identify and pursue new business opportunities.
Regular account reviews and insightful business reviews will be conducted to ensure customer needs are met.
Collaboration with other departments is crucial to support customer success and drive business growth.
Responsibilities
1. Account Management:
o Develop and implement account strategies to achieve revenue growth and customer satisfaction goals.
o Maintain strong relationships with key decision-makers at existing customer accounts.
2. Sales and Revenue:
o Achieve and exceed assigned sales targets and revenue goals.
o Drive client retention, renewals, upsells, and cross-sells through effective negotiation and deal closure.