Job Description
We are seeking a Business Technical Service Analyst with expertise in PL/SQL development to join our team. As part of our growth, we need someone who can establish strong relationships with clients, understand their business needs, and provide excellent support services.
Key Responsibilities:
* To develop and maintain long-term relationships with clients by understanding their objectives and expectations.
* To assist in the evaluation process of client requirements, effort estimation, and guiding them to utilize standard solutions while maximizing revenue.
* To participate in converting client requirements into detailed technical specifications and presenting them internally and externally.
* To gain and maintain knowledge of critical business impact issues from Service Desk.
Required Skills and Qualifications
The ideal candidate will have a degree in Information Technology or a related field, solid experience in Oracle Database and PL/SQL development, and previous experience consulting with clients to meet business needs. Additionally, they should have advanced English language skills for speaking, listening, and writing.
Benefits
Our company offers a people-centered environment, flexibility to work from home, and attractive policies on salary and benefits. We also encourage diversity and inclusion, making it an excellent choice for those looking for professional growth opportunities.
Others
As a Business Technical Service Analyst, you will be responsible for assisting with documents and maintenance of client system environments, participating in release management, and taking part in execution of project/development work plans.