Job Title: Agile Delivery Lead
We are seeking an experienced Agile delivery professional to lead our Salesforce Commerce Cloud (SFCC) teams. This role focuses on facilitating Agile ceremonies, removing impediments, driving continuous improvement, and ensuring high-quality, predictable delivery across SFCC implementation and ongoing support initiatives.
The ideal candidate has strong eCommerce domain expertise, can effectively coach cross-functional teams, and ensures alignment with organizational governance, security, and compliance standards.
Key Responsibilities:
* Agile Facilitation:
* Lead daily stand-ups, sprint planning, backlog refinement, reviews/demos, retrospectives
* Partner with Product Owners to prioritize backlogs, refine user stories, and define sprint goals
* Track sprint health (capacity, velocity, burndown/burnup) and manage scope
* Identify and remove impediments (dependencies, environments, test data, approvals)
* Coordinate cross-team dependencies (SFCC, integrations, OMS, payments, SEO/content, analytics)
* Promote flow efficiency by limiting WIP and reducing blockers
Stakeholder Engagement & Reporting:
* Provide clear, timely status reporting (velocity trends, sprint summaries, risks, mitigations)
* Facilitate effective demos to showcase business value and gather early feedback
* Ensure alignment with governance, security, compliance, PCI, accessibility, and change management
Coaching & Continuous Improvement:
* Coach teams and stakeholders on Agile and Scrum best practices
* Foster a culture of psychological safety, accountability, and outcome-driven delivery
Project Leadership:
* Manage SFCC B2C implementation, migration, and enhancement projects end-to-end
* Define scope, objectives, timelines, and deliverables aligned with business goals