As Planning Manager, you will be responsible for achieving FC‑wide production plans through effective workforce management. A key focus will be successfully planning and executing operations during peak periods, including Holiday season and Prime Day.
Reporting direct to the GM/Site Leader, you will optimize site‑wide operations, develop talent, and drive engagement while contributing to FC Network performance through best‑practice implementation. You’ll need to balance meeting customer delivery promises while managing workforce costs and managing both short and long‑term forecasts.
Success in this role requires strong analytical skills to understand high‑level metrics and departmental processes, particularly in reviewing Inbound and Outbound production plans. You will drive productivity improvements through workforce strategies and advance initiatives using Amazon’s Working Backwards approach.
Your responsibilities will include leading Holiday and Prime Day planning, implementing network‑wide productivity initiatives, and managing large‑scale site events. You will also oversee the development of staffing agencies and their performance, and also lead the Learning team.
This role requires strong leadership and influence skills, as you will manage department managers, Associates, and staffing agencies while collaborating with various departments including Supply Chain, Finance, IB/OB and interacting with other sites.
Requirements
Strong analytical and strategic planning capabilities
Experience in stakeholder management and cross‑functional leadership
Project management experience with large‑scale initiatives
Bachelor’s degree required
Fluent Portuguese
Advanced English proficiency
Preferred Qualifications
Experience in logistics operations or e‑commerce
Knowledge of continuous improvement methodologies
Experience with peak season planning and execution
Bachelor’s degree or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Advanced English skills
Employee and performance management experience
Performance metrics, process improvement or lean techniques experience
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