Overview
We are a fast-growing U.S.-based bookkeeping and accounting firm supporting 50+ clients and expanding rapidly. We’re looking for a proactive and detail-oriented Accounting Manager with hands-on experience in bookkeeping, team leadership, and U.S. or Canadian accounting standards. You’ll manage a team of bookkeepers, oversee daily deliverables, perform quality control, and serve as a key escalation point for client accounts.
This is a high-ownership role for someone who’s an expert in QuickBooks, thrives in a remote environment, and enjoys leading others to operational excellence.
Responsibilities
Team Leadership & Coaching
* Manage, coach, and mentor 2–3 bookkeepers while fostering a culture of ownership and accountability.
* Perform regular quality reviews and coach staff on bookkeeping best practices, including client-specific standards.
* Conduct 1 : 1s, performance check-ins, and ensure timely completion of client deliverables.
Client Relationship Management
* Serve as the primary escalation point for complex client queries.
* Support clients directly during transitions (e.g., from a retiring bookkeeper) and lead onboarding if necessary.
* Ensure accurate and responsive communication, including written correspondence and live client calls.
Accounting Oversight
* Perform or supervise reconciliations for bank accounts, credit cards, loans, and vendor accounts.
* Ensure timely and accurate reporting: monthly closes, balance sheet reviews, and journal entries.
* Manage vendor payments and reconcile AP / AR activity as needed.
Process & Tools Management
* Own task management in Asana, ensuring SOPs and workflows are followed and documented.
* Maintain high-quality reporting and documentation using QuickBooks Online, Excel, and cloud tools.
* Contribute to internal process improvement projects and cross-functional initiatives.
Strategic & Operational Contribution
* Participate in leadership meetings and provide input on planning, growth strategy, and hiring needs.
* Identify potential service improvements, automation opportunities, or workflow bottlenecks.
* Work closely with the CEO and other managers to support scalability and client satisfaction.
Qualifications
* 5+ years of full-cycle bookkeeping / accounting experience (U.S. or Canadian clients preferred).
* 2+ years of experience managing accounting or bookkeeping teams.
* Strong proficiency in QuickBooks Online (desktop knowledge is a plus).
* Experience using Asana, Slack, Zoom, and G Suite tools.
* Knowledge of Canadian tax systems and reconciliation processes is a major plus.
* Strong verbal and written communication skills in English.
* Proven ability to troubleshoot, prioritize, and problem-solve autonomously.
* Strong understanding of remote work environments and digital workflows.
What Makes You a Fit
* You’re an excellent bookkeeper yourself and know how to coach others to your standards.
* You’re passionate about leadership and can keep multiple projects moving forward.
* You’re calm under pressure, adaptable with shifting priorities, and thrive in a remote-first culture.
* You’re a great communicator—especially in writing—and value clear, structured collaboration.
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