**Location**:Subotica, RS, 240000
**Business Unit**:Compliance Test Solutions
**Posting Date**:May 22, 2025
**Your Responsibilities**:
- Receiving and handling IT issues and service requests via ticketing system
- Perform regular server maintenance and support server infrastructure (Windows)
- Performing initial troubleshooting and resolution
- Collaborate closely with First Level Support, internal departments, and external service providers
- Assisting users with hardware and software problems
- Documenting requests and solutions in our ticketing system
- Installing and configuring workstations and peripheral devices
- Support rollouts, updates, and IT-related projects
**Your Profile**:
- Completed vocational training in IT (e.g., IT specialist for system integration) or a comparable qualification
- Experience in IT support, ideally in second level
- Solid knowledge of Windows client/server environments, Microsoft 365,Intune, networking technologies
- Strong service and customer orientation, as well as excellent communication skills
- Team player, reliable, and structured work approach
- Fluent in English (mandatory), German is a plus
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.