Scrum Master Job Opportunity
We are seeking a seasoned Scrum Master to lead Agile delivery for eCommerce teams. This role involves facilitating Agile ceremonies, removing impediments, and driving continuous improvement to ensure high-quality, predictable delivery.
The ideal candidate has strong eCommerce domain expertise and can effectively coach cross-functional teams to align with organizational governance, security, and compliance standards.
* 8+ years in Agile delivery
* 5+ years as a Scrum Master supporting web/eCommerce teams
* Hands-on experience with Salesforce Commerce Cloud (SFCC/SFRA) or comparable enterprise eCommerce platforms
* Proven ability to improve velocity predictability, reduce defect leakage, and manage dependencies
* Strong understanding of Scrum, Kanban, Agile metrics, and scaling frameworks
* Proficiency with Jira, Confluence, CI/CD awareness, and Scrum certifications
* Solid eCommerce domain knowledge: catalog, pricing, promotions, checkout, payments, tax, shipping, returns, Order Management Systems (OMS)
Key Responsibilities:
* Lead Agile ceremonies: daily stand-ups, sprint planning, backlog refinement, reviews/demos, retrospectives
* Partner with Product Owners to prioritize backlogs, refine user stories, and define sprint goals
* Track sprint health and manage scope
* Identify and remove impediments, coordinate cross-team dependencies, and promote flow efficiency
* Provide clear, timely status reporting, facilitate effective demos, and ensure alignment with governance, security, and compliance
* Coach teams and stakeholders on Agile and Scrum best practices, facilitate retrospectives, and foster a culture of psychological safety and accountability
* Manage SFCC B2C implementation, migration, and enhancement projects end-to-end, develop project plans, budgets, and resource allocation strategies