About the Role
We are seeking a seasoned Talent Manager to oversee end-to-end recruitment delivery for non-technical roles at our organization. As a key member of our team, you will be responsible for facilitating candidate sourcing, talent planning, capacity management, and internal supply optimization. Additionally, you will activate external sourcing channels when necessary.
Key Responsibilities
* Act as the single point of contact between our Internal Delivery and Talent Fulfilment teams for assigned projects.
* Manage end-to-end fulfilment for multiple client requirements concurrently.
* Conduct talent pool assessments and identify supply-demand gaps.
* Activate external sourcing channels via partnerships or talent acquisition teams when internal supply is insufficient.
* Oversee resource planning and capacity management to ensure timely ramp-ups for customer-side roles.
We collaborate closely with our Delivery Leads to understand project requirements and talent expectations. You will also ensure data accuracy and visibility across systems, maintaining reports on hiring pipelines, fulfilment progress, and performance metrics.
Qualifications & Experience
To succeed in this role, you should have 7-12 years of experience in talent operations, recruitment delivery, or resource planning within IT services, outsourcing, or global staffing environments. Your expertise in client-side hiring setups and resource & capacity management will be valuable assets. We also require experience handling multiple simultaneous delivery pipelines and managing cross-functional stakeholders.
Nice to Have
Experience in non-technical recruitment delivery or managing customer-side talent fulfilment would be beneficial. Exposure to capacity planning tools or reporting dashboards is also desirable.