Operational Specialist Role
We are seeking an individual to fill the position of Operational Specialist. This role involves overseeing daily delivery operations, ensuring seamless experiences for our customers.
1. Monitoring ongoing delivery routes
2. Communicating with drivers and shippers via phone and live chat
The ideal candidate will possess:
* Proficiency in English
* Ability to work in Eastern US time zone (EST)
* Experience in logistics, customer support, or account management