Senior Service Delivery Manager (Data & Analytics)
Job Reference JR
Professional Areas Information Technology
Responsibilities
* Lead high-impact analytics initiatives that drive decisions across the agribusiness value chain. In this role, you will own the delivery roadmap for Data & Analytics in North Latin America, working closely with business stakeholders, IT services, and data teams to translate priorities into solutions that deliver measurable value.
* Own and prioritize the regional analytics roadmap, balancing business needs, profitability, and innovation.
* Lead and motivate a multidisciplinary team (internal & external), ensuring timely delivery and continuous improvement.
* Establish standards and governance for analytics solutions; champion self-service data capabilities to empower business users.
* Monitor KPIs, manage budgets, and collaborate with finance to maximize ROI on analytics investments.
* Serve as primary liaison for senior leaders, fostering strong stakeholder relationships and agile decision-making.
Qualifications
* Solid experience in Data & Analytics leadership or service management, with agile program experience and proven stakeholder management.
* Hands-on familiarity with Azure/MSSQL ecosystems, BI tools (Power BI/Tableau), ETL, data modeling; MDM knowledge is a plus.
* Strong business insight (ideally in trading/commodities), financial acumen, and ability to navigate complexity and ambiguity.
* Bachelor's degree in IT, Engineering or related.
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