We're seeking a seasoned professional to lead the growth of our existing customer relationships and explore new business opportunities. As a Commercial Account Manager, you will be responsible for developing and executing account plans to achieve revenue growth and customer satisfaction goals.
This role requires a strong understanding of customer needs, complex sales projects, and the ability to build and maintain long-term relationships. You will work closely with other departments to support customer success, drive client retention, and negotiate deals effectively.
Key responsibilities include:
Account Management:
* Develop and execute account plans to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with key decision-makers at existing customer accounts.
* Proactively identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reviews to customers.
Sales and Revenue:
* Achieve and exceed assigned sales quotas and revenue targets.
* Drive client retention, renewals, upsells, and cross-sells.
* Negotiate and close deals effectively.
* Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding.
To succeed in this role, you will need:
Required Skills and Qualifications:
* Proven track record of success in a sales role, preferably in the software industry.
* Experience with long sales cycles, request for proposals, and public tenders.
* Strong understanding of the software development lifecycle and enterprise IT environments.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Proficiency in CRM systems (e.g., Salesforce) and other sales tools.
What We Offer:
* A dynamic work environment that values flexibility and hard work.
* A comprehensive benefits package, including health, dental, and life insurance.
* The opportunity to work with cutting-edge technologies.
* Ongoing professional growth and development opportunities.
* A fully remote position with frequent short travel.