IT Operations Architect
We are seeking an experienced IT operations architect to design and implement scalable IT operations solutions aligned with enterprise needs.
* Design and implement ITOM solutions using ServiceNow, in line with enterprise architecture and operational strategies.
* Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
The ideal candidate will have a strong understanding of ServiceNow CMDB structure and Event Correlation Rules, as well as expertise in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
* A solid grasp of server, network, and application architecture is required, along with troubleshooting abilities across infrastructure layers.
* Experience with the ServiceNow database schema, tables, and data modeling is essential.
The selected candidate will collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
Key Responsibilities:
1. Design and Implement ITOM Solutions: Create and deploy ITOM solutions that meet enterprise architecture and operational strategies.
2. Configure and Maintain ITOM Modules: Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
Required Skills & Experience:
* Strong Understanding of ServiceNow CMDB Structure: The ideal candidate will have a deep understanding of ServiceNow CMDB structure and Event Correlation Rules.
* Expertise in Developing and Managing Scheduled Jobs: Develop and manage scheduled jobs, events, and automated triggers within ServiceNow.
* Solid Grasp of Server, Network, and Application Architecture: A solid grasp of server, network, and application architecture is required, along with troubleshooting abilities across infrastructure layers.
* Experience with ServiceNow Database Schema: Experience with the ServiceNow database schema, tables, and data modeling is essential.