Business Technical Service Analyst
We are seeking a highly skilled Business Technical Service Analyst to join our team. As part of our growth, we need someone with experience in client-facing roles and PL/SQL to assist in establishing long-term relationships with clients.
The ideal candidate will be responsible for evaluating client business requirements, guiding them to utilize standard solutions while maximizing revenue, and participating in the conversion of client requirements into technical specifications.
This role also involves assisting with documents and maintenance of client system environments, participating in release management between Service Desk, Compliance and Project, and executing simple project/development work plans.
Requirements
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Experience in requirements gathering, technical design, and technical presentation.