Job Summary
The Director of Salesforce Implementation is a senior leadership position that requires expertise in Salesforce implementation, team management, and project delivery. The ideal candidate will have a strong background in leading technical teams and managing large-scale client engagements.
Key Responsibilities
* Lead and mentor a cross-functional team of Salesforce professionals across US and LATAM.
* Provide coaching, one-on-ones, growth planning, and performance management to team members.
* Promote a culture of accountability, continuous improvement, and high-quality delivery.
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About the Role
Your primary responsibility will be to oversee all Salesforce implementation projects including Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (MCAE), Marketing Cloud Engagement (MCE), integrations using various marketing automation platforms. Also you must maintain relationships with internal stakeholders at multiple levels both tactically strategic level by meeting quality standards adhering timeline as per established KPIs targets!