SAP S/4HANA FICO AMS Consultant
Location: Brazil – Remote
Support Hours: EST Business Hours, with flexibility during month-end close and critical incidents
Languages: Fluent Portuguese and English (written and spoken)
Role Summary
We are seeking an experienced SAP S/4HANA FICO AMS Consultant to provide L2 and L3 application support for Finance processes, with a strong focus on FI modules.
This role involves production support, incident and problem management, minor enhancements, and close collaboration with business stakeholders, particularly during month-end close activities, where CO and Material Ledger support is critical.
The ideal candidate demonstrates strong ownership, structured problem-solving, clear communication, and operational rigor in a run-and-maintain AMS environment.
Key Responsibilities
AMS Production Support (L2 / L3)
* Provide L2/L3 functional support for SAP S/4HANA Finance processes, including incident, problem, and service request management.
* Conduct root cause analysis (RCA) for recurring issues and implement permanent corrective actions.
* Ensure adherence to SLA/OLA targets and operational KPIs.
* Manage critical finance incidents, coordinating with technical teams and delivering timely stakeholder updates.
* Support month-end, quarter-end, and year-end financial close, including extended support when required.
Functional Scope – FI / CO
Strong hands-on experience supporting:
FI Modules
* FI-GL (General Ledger)
* FI-AP (Accounts Payable)
* FI-AR (Accounts Receivable)
* FI-AA (Asset Accounting)
* Bank Accounting and Electronic Bank Statements
* Brazil Localization (taxes, legal reporting, and country-specific requirements)
CO Modules (primarily during month-end close)
* Material Ledger
* Cost Center Accounting
* Profit Center Accounting
* Period-end allocations and settlements
Additional requirements:
* Strong understanding of FI-MM and FI-SD integrations, particularly finance postings originating from logistics processes.
Enhancements & Change Support
* Deliver minor enhancements and configuration adjustments within the AMS scope.
* Prepare functional specifications, test cases, and support UAT activities.
* Participate in change and release management processes.
* Maintain high-quality functional and operational documentation.
Behavioral Expectations
Accountability
* Takes end-to-end ownership of issues until resolution.
Communication
* Demonstrates clear, concise, and proactive communication with business and IT stakeholders.
Rigor & Discipline
* Applies structured analysis, strong attention to detail, and maintains audit-ready documentation.
Collaboration
* Works effectively across teams, vendors, and time zones.
Customer Focus
* Understands business impact and prioritizes tasks accordingly.
Experience & Qualifications
* 7–10 years of relevant SAP FICO experience.
* Strong experience in SAP S/4HANA AMS Production Support environments.
* Solid CO knowledge, particularly related to month-end close and Material Ledger activities.
* Experience working with ITSM tools (e.g., ServiceNow).
* Bachelor’s degree in Finance, Accounting, Information Systems, or a related field (or equivalent experience).