Ai model trainer - servicenow specialist

Job Opportunity

We seek seasoned professionals with expertise in ServiceNow product implementation to join AI model training initiatives.

This role focuses on translating real business processes into structured tasks that enhance AI reasoning and understanding of enterprise operations.

* Develop decision frameworks for Reinforcement Learning initiatives, including taxonomy design and evaluation criteria.
* Design scenario-driven tasks mirroring real ServiceNow workflows (case handling, SLA tracking, HR requests, IT incident response).
* Compose clear instructions aligned with ServiceNow business processes.
* Represent tasks in JSON format with clarity and consistency.
* Apply SQL to analyze data accuracy.
* Use prompt engineering to structure effective task instructions.