ProServe Area Delivery Leader - Security, LATAM
Join to apply for the ProServe Area Delivery Leader - Security, LATAM role at Amazon Web Services (AWS).
The Amazon Web Services Professional Services (ProServe) team is looking for an experienced ProServe Area Delivery Leader (PADL) to join our Shared Delivery Team (SDT). This senior leadership role is responsible for all delivery activities within the Area (single/multi-country or Practice/Industry), ensuring optimal support while maximizing team utilization and revenue performance.
As PADLs, you will coach, manage, and guide Delivery Practice Managers (DPMs) and their teams, to ensure they are providing best-in-class solutions for customers and partners. Routinely engaging with C-level executives within our customers, you will be responsible for ensuring Area SDTs work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets.
Your experience gained leading teams within the technology sector will equip you with the ability to optimize team growth and performance through implementing tailored people development plans, ensuring Area SDTs are aligned to customer needs, and have the skills and capacity to address customer outcomes.
Key Job Responsibilities:
* Leading and managing the Area Shared Delivery Team, overseeing Delivery Practice Managers (DPMs) and their teams.
* Ensuring delivery of best-in-class solutions for customers and partners, meeting and exceeding satisfaction targets.
* Driving business development initiatives and providing portfolio guidance and oversight.
* Collaborating with ProServe Account Executives to identify and define customer business outcomes.
* Managing the Area P&L, optimizing team growth, performance, and utilization.
* Serving as an escalation point for Sales and Delivery teams, engaging in pre-sales, in-flight projects, and post-implementation reviews.
* 10+ years of professional experience, with a minimum of 5 years as a technical contributor in the security field.
* Hands-on security experience in two or more of the following: Cloud Security, Application Security, Identity & Access Management, Network Security, Data Protection, Incident Response.
* Track record of leading complex security projects.
* Experience contributing to the professional development of technical contributors.
* Able to communicate effectively in English within technical and business settings.
Preferred Qualifications:
* Relevant security certifications (AWS Security Specialty, CISSP, CCSP, etc.).
* Experience leading cloud transformation projects.
* Ability to navigate complex stakeholder relationships and drive change.
* Strategic thinking and decision-making capabilities in ambiguous environments.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
#J-18808-Ljbffr