Salesforce Health Cloud Specialist
We are seeking a skilled Salesforce Health Cloud Specialist to join our team. This individual will be responsible for leveraging their expertise in healthcare workflows and patient engagement processes to drive business growth.
Key Responsibilities:
* Act as the subject matter expert for Salesforce Health Cloud, providing functional and technical support.
* Analyze business processes and identify opportunities to leverage Salesforce capabilities to improve healthcare operations and outcomes.
* Translate business needs into user stories, system requirements, and functional specifications.
Required Skills and Qualifications:
* 3+ years of experience as a Salesforce Business Analyst, Functional Analyst, or similar role.
* 1+ years of hands-on experience with Salesforce Health Cloud.
* Strong understanding of healthcare workflows and patient engagement processes.
* Ability to gather, document, and prioritize business and technical requirements.
* Excellent communication and interpersonal skills with a focus on user experience.
* 3-5 years of SQL experience for extracting, transforming, and analyzing patient and operational data.
Benefits:
* Contractor with payment in USD.
* Training and certifications.
* 100% work from home + internet subsidy.
* 100% English environment.
Other Opportunities:
* Collaborate with cross-functional teams including patient advocates, digital health product managers, patient services managers.
* Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
* Ensure data integrity and compliance with healthcare regulations such as HIPAA.
* Provide training and documentation for end users and stakeholders.