Field Service Cloud Specialist
About the Role:
We are seeking a highly skilled and experienced Field Service Cloud Specialist to join our team. As a key member of our cloud service delivery team, you will be responsible for implementing, configuring, and customizing Oracle Field Service Cloud (OFS) to support business workflows, scheduling, routing, and mobile field operations.
Key Responsibilities:
* Implement and configure OFS modules including capacity management, activity management, work order orchestration, routing plans, and mobility experiences.
* Collaborate with business stakeholders to gather requirements and translate them into scalable functional and technical solutions.
* Configure OFS APIs, message scenarios, routing, and capacity planning.
* Design and implement effective workflows, activity types, and policy configurations in OFS.
* Troubleshoot and resolve system issues, ensuring seamless field operations.
Requirements:
* 3–5+ years of hands-on experience implementing and supporting Oracle Field Service Cloud (OFS).
* Strong understanding of OFS architecture, configuration frameworks, APIs, message scenarios, routing, and capacity planning.
* Experience designing and implementing OFS workflows, activity types, and policy configurations.
* Ability to write and interpret OFS API integrations, business rules, and extensibility scripts.
What We Offer:
We offer a competitive salary and benefits package, opportunities for professional growth and development, and a collaborative and dynamic work environment.